Refund policy
Returns & Exchanges
At Xhortation, we want you to love your purchase! Every garment is created with purpose, and your satisfaction is important to us.
RETURNS
We gladly accept returns within 30 days of delivery.
To qualify for a return, merchandise must be unworn, unwashed, and in its original condition.
Original shipping charges are nonrefundable. Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.
EXCHANGES
Need a different size? We’re happy to help! We offer (2) choices:
- Keep the size you purchased and gift it to someone else and we will offer you a replacement purchase at 50% off using a special code at checkout.
- Send back and get the correct size.
We offer one size exchange per order, subject to inventory availability. Customers are responsible for shipping the original item back to us, and Xhortation will cover standard shipping on the replacement item.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us so we can make it right.
REFUNDS
Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow additional time for your financial institution to process the refund.
FINAL SALE
Items marked Final Sale are not eligible for returns or exchanges due to a change of mind. This does not affect any rights relating to defective or incorrectly supplied products.
Thank you for supporting Xhortation.
Not Just Clothing. It’s Armor.